Newsletter and email

Troubleshoot email delivery

Resolve signup mail, welcome mail, newsletter, and digest delivery issues.

Summary

Email delivery depends on valid recipient addresses, provider limits, and configured Brevo SMTP credentials.

Step-by-step guide

Follow these actions in order. Use the links when the next step lives elsewhere in the product.

  1. Use a deliverable email

    Disposable or example addresses may be rejected by the auth or mail provider.

  2. Check rate limits

    Auth providers can temporarily block repeated signup or confirmation attempts.

  3. Ask support to review delivery

    If signup, welcome, or digest emails still do not arrive, contact support with the account email and the email type you expected.

Related guides

Continue with the next likely help topic.